Terms of service

Terms of Service

Welcome to Qessence. By accessing our website, purchasing our products, or using our services, you agree to the following Terms of Service. Please read them carefully.

1. General Information

These Terms of Service govern your use of products, services, and websites operated by Qessence.

By using our services, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Services

We strive to ensure all product descriptions, pricing, and images are accurate. However, we do not guarantee that all information is error-free, complete, or current at all times.

We reserve the right to:

  • Limit product quantities
  • Discontinue products at any time
  • Refuse or cancel orders at our discretion
  • Correct pricing or listing errors

All products are intended for personal use only and may not be resold without written permission.

3. Payments

By placing an order, you agree to provide accurate payment and billing information.

All payments must be authorized before orders are processed and shipped.

We reserve the right to cancel orders suspected of fraud, unauthorized activity, or abuse.

4. Shipping & Delivery

Shipping times are estimates and may vary depending on location, carrier delays, weather conditions, or high order volume.

Qessence is not responsible for:

  • Delays caused by shipping carriers
  • Incorrect addresses provided by customers
  • Lost or stolen packages marked as delivered

Customers are responsible for ensuring shipping information is accurate at checkout.

5. Returns & Refunds

Returns and refunds are governed by our Return Policy.

Certain products may not qualify for returns due to hygiene and safety reasons.

6. Product Use Disclaimer

Customers should review ingredient information before use.

Discontinue use immediately if irritation or allergic reaction occurs.

Qessence is not liable for misuse of products or adverse reactions caused by undisclosed allergies or sensitivities.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

7. Intellectual Property

All content associated with Qessence, including:

  • Logos
  • Branding
  • Product names
  • Images
  • Videos
  • Designs
  • Website content

is the property of the company and may not be copied, reproduced, or used without written permission.

8. User Conduct

You agree not to:

  • Use our website for illegal purposes
  • Attempt to interfere with website security
  • Submit false information
  • Abuse promotions, discounts, or refund policies

Violation of these terms may result in account restriction or order cancellation.

9. Limitation of Liability

To the fullest extent permitted by law, Qessence shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our products or services.

Our maximum liability shall not exceed the amount paid for the purchased product.

10. Privacy

Your use of our services is also governed by our Privacy Policy regarding how we collect, use, and protect customer information.

11. Governing Law

These Terms of Service shall be governed and interpreted under the laws of the United States and the State of New Jersey.

12. Contact Information

For questions regarding these Terms of Service, please contact:

Qessence
Email: contactqessence@gmail.com